Privacy Policy

Effective Date: July 2025

At OzilMart.com, your privacy is our priority. We value your trust and are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you browse or shop with us.

1. Information We Collect

We collect information to provide you with a seamless and secure shopping experience:

Contact Information: Name, phone number, email, shipping and billing addresses.

Order Information: Products purchased, payment method, and order history.

Device & Technical Data: IP address, browser type, time zone, cookies, and browsing behavior.

Optional Details: Gender, date of birth, preferences, feedback, and survey responses.

2. How We Use Your Information

We use your personal data responsibly to:

✅ Process and deliver your orders accurately and on time

✅ Send order confirmations, updates, and exclusive offers

✅ Enhance your shopping experience and website usability

✅ Detect and prevent fraudulent activities

✅ Provide customer support and respond to your inquiries

3. Sharing Your Information

We share your information only with trusted service partners to complete your orders efficiently:

Delivery Partners: To ensure safe and timely delivery of your products.

Payment Gateways: For secure and verified transactions.

Analytics & Marketing Tools: Such as Facebook Pixel and Google Analytics to improve our services.

Legal Authorities: When required by applicable laws or regulations.

🔒 Your trust matters to us — we never sell, rent, or misuse your personal data.

4. Payment Security

All online transactions are encrypted and processed through secure, SSL-protected gateways such as bKash, Nagad, Rocket, or reliable third-party platforms (e.g., SSLCommerz).

💳 We never store your card details, PINs, or mobile banking credentials.

5. Data Retention

Your personal data is stored only for as long as needed to:

Complete your orders

Fulfill legal, financial, and regulatory requirements

Maintain service quality and resolve potential disputes

Afterward, your data is safely deleted from our systems.

6. Your Rights

As a valued customer, you have full control over your personal information. You may:

✔️ Request access to your stored data

✔️ Update or correct any inaccurate details

✔️ Request deletion of your account or information

✔️ Unsubscribe from promotional emails or SMS at any time

For privacy concerns, feel free to contact us anytime.

📩 Email: contact@ozilmart.com

📞 Phone: 01894-635330

7. Cookies

We use cookies to enhance your browsing experience and personalize your shopping journey. Cookies help us to:

🍪 Remember your preferences and cart items

🛒 Suggest products based on your interests

📊 Analyze visitor behavior to improve site performance

You can disable cookies anytime through your browser settings.

8. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements.

All updates will appear here with a new “Effective Date.”

By continuing to use our website, you agree to the latest version of this policy.

9. Contact Us

For any questions, feedback, or privacy-related concerns, please reach out to us:

📧 Email: contact@ozilmart.com

📞 Hotline: 01894-635330

🌐 Website: www.ozilmart.com

✨ Your Trust, Our Responsibility — Shop Smart. Shop Securely. Shop with OzilMart.